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Online & Mobile Advertising

What do I need to know about online and mobile advertising?

Just as companies might target your children through advertising in magazines, newspapers and on TV, many brands now recognise the power of new media – such as the internet and mobiles – for reaching young people.

A sports goods manufacturer might run an ad campaign on a social networking site like Facebook, a musician might use a mobile SMS (text message) promotion to sell concert tickets, or banner advertising on a website might be used to publicise a film, for example.

Whereas adverts in traditional media are often easy to spot (eg a commercial break during a TV programme), a lot of online and mobile advertising is integrated in other content so your child might not be able to distinguish between the two.

In recent years, advertising rules in the UK have started to include online and mobile advertising – fast food brands have been prevented from targeting young people on the internet, for example – but there are still some things you need to be aware of so that you can encourage your son or daughter to use the internet, mobiles and other devices safely and responsibly. These include:

  • Your child might come across inappropriate advertising (eg promotions for gambling, alcohol and erotic content) on websites aimed at grown-ups
  • They might agree to receive ads in return for a service, such as streamed music on Spotify
  • Their favourite websites might charge them for premium services, like downloading a ringtone for their mobile or purchasing virtual outfits for the characters in a computer game
  • Your son or daughter might be encouraged to send personal information, fill in online surveys or ‘Tell a friend’ in return for a prize – if they send their friend’s details without their consent, they’re breaking data protection rules
  • Clicking on a pop-up or banner on a website or on an email link could result in their personal information being collected by spammers or they could be taken through to an inappropriate website
  • Talk to your son or daughter about online and mobile advertising – point out the techniques advertisers use, such as creating interactive games or offering free downloads, to get people interacting with their brands
  • Remind them to not give out personal information as it might be used to send them marketing emails or could be passed on to other companies
  • Discuss what might happen if they click on a pop-up, banner or link in a marketing email – they could be taken through to an inappropriate website or they might compromise their computer’s security
  • Warn your kids about marketing scams – if something seems too good to be true, it probably is
  • Explain that they can opt out of SMS or MMS (text message) advertising at any time by replying to any message with the word ‘STOP
  • If you’d prefer that your family’s Web use isn’t tracked, disable cookies in your browser – although, bear in mind that some social networking sites set cookies when someone registers their date of birth so that they know whether the user is old enough to access the website
  • Set up Parental Controls and Safe Search based on your child’s age and maturity – but remember, they might not be 100% effective and they aren’t a substitute for parental supervision
  • Make sure you have up-to-date anti-virus software in place on your child’s computer and make the most of built-in controls offered by your ISP, such as pop-up blockers and spam filters
  • Read our articles about mobile costs, privacy, security, spam & scams

Where can I go for more information and support about online and mobile advertising?

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How old are your kids?

What you need to know to get started

  • 5-7 years old

    Technology is part of your child's life before they start primary school. They're probably using the computer, the internet and interactive TV for fun - watching programmes on the CBeebies channel and website or taking part in the Club Penguin chat rooms...but they still need adult guidance and supervision.

  • 8-11 years old

    If you have 8-11 year old children, your house is probably full of technology - PlayStation, Nintendo, iPod...the list goes on. In fact, research shows that 8-11 year olds in the UK have an average of four media devices in their bedroom.

    This is a crucial age for young people to embrace new technologies and develop their ICT skills both at home and at school...and it's a crucial time for you to take control when they start exploring the digital world as well as the real world.

  • 12-14 years old

    They're at secondary school and growing up fast. It's a time of change and their digital world might seem as important as the real world to them. They might spend their evenings on Bebo, Facebook or MySpace ; watching videos on YouTube and uploading their own for others to watch; or doing research for their homework.

    You want to encourage their technology and social skills, of course, so it's useful to understand what they're doing with technology and to get involved with it.

  • 15+ years old

    Once your children are teenagers, it might be tempting to think that they're tech-savvy and dealing with everything the virtual world can throw at them. You probably watch in awe as they switch from chatting with friends on Facebook to updating their Twitter profile; playing against someone on the other side of the world on their games console to downloading music on their mobile.

    It's all great fun but, as they get older, the things you need to help them to cope with in their digital world are ever more challenging. Far from leaving them to it, you really need to keep communicating with them.

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